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AI consulting, training, & automation for small businesses in Wilmington, NC

We help small, service-heavy businesses turn AI into real, measurable time savings—without hiring a dev team.

We work with the tools you already use and the workflows you already have, so AI feels practical, safe, and actually gets used.
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Inbaqs
Inbaqs

Our Services

How we help small businesses use AI

We follow a simple path: we teach your people, plan realistic projects with you, and then build small, practical tools that actually get used. The goal is giving your team time back, removing friction from your workflows, and making it easier to run and grow your business.
Education

Employee AI Training & Coaching

We believe the best first step in helping a small business is to train your people, so they can work smarter, save time, and start building simple tools tailored to your business. Your team becomes the engine of innovation, driving new ideas and improvements from inside your business.
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Strategy

AI Strategy & Planning

We look at your goals, pain points, workflows, and tools together to uncover realistic opportunities for AI and prioritize the ideas with the most impact for the least effort. You walk away with a clear, confident plan that your team can act on right away.
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Development

AI Development & Workflow Automation

We design and build AI-powered tools that plug into the systems and processes you already use, turning complex, multi-step work into a few clicks. Your team gets faster, easier ways to handle high-impact work and keep projects moving.
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Development

Ongoing AI & Technology Support

Once your tools are live, we stay in your corner to keep them working smoothly and evolving with your business. We help your team make improvements as your processes change and spot new opportunities to automate more work—giving you long-term momentum and a trusted partner on the tech side.
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This Educate → Strategize → Build & Adopt approach is designed for resource-constrained small businesses, helping them innovate in manageable steps that create meaningful, compounding impact on the bottom line.

Real AI Outcomes

What AI can do in your business today

Most small businesses need a better way to handle the flood of email, admin work, and repeated questions. Here are some of the outcomes we help clients achieve:
Research in seconds, not hours
AI-powered “online researchers” that scan websites, bids, and prospects and organize the details for you—so hours of web digging turn into a quick review.
Faster proposals and quotes
Cleaner client and project onboarding
On-demand answers to your business
Push-button report generation
A live view of your business

Real Results

What success looks like

With AI, you don’t need millions of dollars or a huge IT team to make a meaningful impact on your business anymore. Here are some of the kinds of impact you can have on your business in just a few weeks:
Turned four hours of repetitive work into four seconds.
Cut proposal turnaround time from days to hours.
Took weeks off our employee onboarding process.
Nearly eliminated lost project emails that used to lead to costly mistakes.
Turned a messy 12-step client intake into a single button press.
Stopped chasing status updates and let an AI assistant do it for us.”
Highlighted bottlenecks weeks before they became problems.
Saved a full day each week on pulling numbers together for leadership.
Finally automated the follow-ups we always meant to send but never had time for.
Turned four hours of repetitive work into four seconds.
Cut proposal turnaround time from days to hours.
Took weeks off our employee onboarding process.
Nearly eliminated lost project emails that used to lead to costly mistakes.
Turned a messy 12-step client intake into a single button press.
Stopped chasing status updates and let an AI assistant do it for us.”
Highlighted bottlenecks weeks before they became problems.
Saved a full day each week on pulling numbers together for leadership.
Finally automated the follow-ups we always meant to send but never had time for.

Who We Serve

Built for Service-Driven Small Businesses

The new wave of AI changes what’s possible. Automating knowledge work and developing custom software is now easier and far more affordable than ever before.

Where we find the most success:

  • Small, service-heavy or project-based business
  • Teams bogged down in email, spreadsheets, and manual, repetitive tasks
  • Don’t have a big internal tech team or giant budget
  • Willing to invest in incremental improvements that compound over time
  • Have ideas on how to innovate but it always felt too complex or expensive

If that sounds like you, AI now gives you a chance to build tools and automations that used to be out of reach—and our job is to help you do it in a practical, small-business-friendly way.

Inbaqs

Why BAQS

Your Trusted Technology Partner

We combine real-world experience, modern technology, and a focus on results — helping small businesses adopt AI and automation with confidence.

  • We're Local – We work closely with small businesses across Wilmington and the broader region.
  • Built for SMBs – We understand small teams, budgets, and business realities.
  • Modern & Secure – SOC 2-aligned, private by design, and built to protect your clients’ data.
  • Focused on ROI – Every project is tied to measurable results and time saved.
  • Experts in Complexity – We make advanced tech simple, practical, and useful.
Meet our Team
Inbaqs

Based in Wilmington

Serving Southeastern North Carolina and beyond

BAQS is a Wilmington-based AI consulting firm. We work closely with small businesses across Wilmington, Leland, and the broader region—often on-site for workshops, whiteboard sessions, and leadership meetings. We’re also an active member of the Wilmington Chamber of Commerce, and proud to be part of the local business community.

We support clients remotely across the U.S. as well, but our roots (and a lot of our time) are right here in Southeastern North Carolina.

Protecting Your Data

Built for small business. Aligned to enterprise standards.

We know one of the biggest worries with AI is, “What happens to our data?” You’re trusting us with client information, internal documents, and sometimes sensitive conversations—and we take that seriously.

Our work is built to follow SOC 2 standards, the same security framework used by larger technology companies. In simple terms, that means we design and deliver solutions with security in mind from day one.

We design solutions to protect your data
We minimize what needs to be shared with AI tools, keep as much as possible in systems you already trust, and are clear about how information flows through anything we build.
We help you set up access the right way
We choose vendors carefully

Ready to explore AI for your business?

Whether you’re just getting started or ready to tackle a specific project, we’ll help you find a realistic first step that fits your team, tools, and budget.
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A Wilmington, North Carolina technology company
Services OverviewEmployee AI Training & CoachingAI Strategy & PlanningAI Development & Workflow Automation
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Copyright ©2025 BAQS, Inc.
ServicesResourcesAboutPrivacySecurity Legal
A Wilmington, NC technology company
Copyright ©2025 BAQS, Inc.